SITE POLICY
CUSTOMER CARE
Big Pick Energy is dedicated to ensuring the enjoyment of all users. The website is updated continuously to provide the best possible user experience. If you come across any problems, head over to the "Contact Us" page to submit your inquiry. BPE will respond in a timely manner and put full effort towards resolving any issue.
PRIVACY & SAFETY
Personal information, such as your name, email address, and passwords, are stored securely by Wix and will not be shared with anybody. BPE does not sell your data to any third party, and it is stored solely within the Wix database. Your account email will be used to send you important information about your BPE account such as order confirmations, responses to support requests, and password reset instructions. Your email will also be used to send out free plays, promotions, and announcements. This includes users who enter their email without creating an account. Users have the option to unsubscribe from these promotional emails at any time.
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All personal information is hidden from the public and is viewable on your own profile by you and BPE only. This information is never distributed to any third-party services. All payment information is managed by Wix. Any payment information is stored securely within the Wix database and is not viewable by anybody else.
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PAYMENT & CANCELLATION
Big Pick Energy is a cashless site and only accepts credit and debit cards for payment. All payments, accounts, and subscriptions are managed by Wix. Any errors with any of these things are not the responsibility of Big Pick Energy and should be taken up with Wix.
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Users can not choose to receive a refund for this service once paid for. If they are not satisfied with the service, they can contact support in an attempt to resolve the issue. If they are not satisfied, they can choose to cancel their subscription for the next billing period. In extreme cases, refunds may be offered at the discretion of Big Pick Energy.
WARNING ABOUT GAMBLING
BPE is not sponsored by any betting or daily fantasy company. Big Pick Energy does not promote the use of PrizePicks, Underdog, or any other site where money is used in the context of sports. Nobody should attempt to use this service or any websites listed on this site in states where it is not legal to do so. Users should ensure that their intended actions are legal in the state they reside in.
Gambling is dangerous. If you or anybody you know has a gambling problem, contact the gambling helpline: 1-800-522-4700